UBC and Local Resources for TAs and Students

This list, while not exhaustive (and listed in no particular order!), covers some of the resources available to UBC Teaching Assistants and students and is listed here in the hope that getting help or clarification on UBC policies can be a little bit easier should the need arise. We  strive to keep the list updated, but please notify president@cupe2278.ca if you find information that is inaccurate or outdated here.


Concerned about a student or colleague?

  • UBC’s guide for faculty and staff to assist students in distress
    • An overview for faculty and staff covering UBC resources to assist students
  • Early Alert
    • Collects concerns from different sources across campus, allowing for a better understanding of individual student needs and how to provide appropriate support in a coordinated way
    • Protects student privacy using a secure system and is not connected to the student’s academic record
    • Allows for earlier support before difficulties become overwhelming and results in less time and fewer resources needed for students to recover
  • Access and Diversity
    • Access and Diversity provides support and programming initiatives designed to remove barriers for students with disabilities and facilitates disability related accommodations for members of the UBC Vancouver community.

Health Resources

  • UBC Student Health
    • UBC Hospital’s Student Health Clinic
  • UBC Counseling Service
    • UBC’s counseling service for students
  • Access and Diversity
    • Access and Diversity provides support and programming initiatives designed to remove barriers for students with disabilities and facilitates disability related accommodations for members of the UBC Vancouver community.
  • Student Wellness Centre
    • The Centre is open on a drop-in basis and is staffed by trained student volunteers known as Wellness Peers. Wellness Peers have a passion for mental and physical health promotion and can share health resources with you, inform you about great campus resources, and partner with you on wellness related events.
  • The Speakeasy
    • The Speakeasy provides peer support for students facing a wide variety of challenges. University is an extremely challenging and stressful time for everyone, and the Speakeasy was established to provide a non-judgmental, supportive ear for students and faculty members who are feeling distressed.
  • Transgender Health Information Program
    • Provincial Health Services Authority (PHSA) is responsible for the provincial coordination of transgender health services in BC. The Transgender Health Information Program (THiP), a BC-wide information hub providing information about gender affirming care and supports, is in the process of integrating with the Trans Care BC program at PHSA.

Safety and Security Resources

  • AMS Safewalk
    • Helping students get around campus safely at night.
  • Campus Security
    • Non-Emergency: 604.822.2222
  • RCMP (Police)

    • Emergency: 911
    • Non-Emergency: 604.224.1322
  • Vancouver Police
  • The UBC Non Academic Misconduct Process
  • Emergency Medical Aid Team
    • Keep attendees at your event safe with first aid coverage from the Emergency Medical Aid Team. All UBC students, staff, faculty, and University Neighbourhood Association residents can request first aid coverage for their events at the Vancouver campus.
  • Useful Phone Numbers
  • Campus Security 604.822.2222
    Ambulance 604-872-5151
    Biosafety 604-822-7596
    Chemistry Safety 604-822-9280
    Student Counselling Services 604-822-3811
    Environmental Programs 604-822-9280
    Family Practice Unit — UBC Site 604-827-4168
    Fire Prevention 604-665-6069
    Equity Office 604-822-6353
    Risk Management Services 604-822-2029
    Occupational Hygiene 604-822-2643
    Radiation Safety 604-822-7052
    RCMP — University Detachment 604-224-1322
    Safewalk 604-822-5355
    Student Health Service 604-822-7011
    Trouble Calls — Plant Operations 604-822-2173
    Sexual Assault Support Centre (SASC) 604-827-5180
    Vancouver Fire Department 604-665-6000
    Vancouver Police Department 604-717-3321
    Campus First Aid

    ***Note: in 2015 it was reported at a University Health and Safety Committee meeting that the Campus First Aid response time was significantly faster than dialing 911 and waiting for an ambulance to arrive.

    Consider programming this number into your phone so you have it in case of an emergency.

    604.822.4444
    Hazardous Materials Response 911
    UBC Hospital Urgent Care 604.822.7662
    Poison Control Centre 604.682.5050

Sexual Assault Prevention and Survivor Resources

  • Sexual Assault Support Centre (SASC)
    • AMS run campus support centre for survivors of sexual assault
  • UBC Campus Security Sexual Assault Resource Page
  • UBC Sexual Assault Response Protocol (Feb 2016) (PDF)
  • The UBC Non Academic Misconduct Process
  • Emergency Student Housing
  • VGH Sexual Assault Service
    • They are a specially trained team of female nurses, nurse examiners, doctors and counsellors that provide care 24 hours a day. Our services include assessment and treatment of injuries, sexually transmitted infections, and pregnancy prevention as well as forensic evidence collection and emotional support.We also provide referrals to health, legal, and community-based support services.
    • Go directly to the Vancouver General Hospital Emergency Department at 920 West 10th Avenue (near Broadway and Oak) in Vancouver, BC. Ask for the Sexual Assault Service. Their nurses and doctors are on-call 24 hours a day.  You are welcome to bring a friend, family member or support person with you to the hospital. They can also arrange for interpreters for people who have difficulty with English.
    • Female patients may arrange for a Women Against Violence Against Women (WAVAW) Rape Crisis Centre counsellor to meet them at the hospital by calling (604) 255-6344.

Advocacy and Ombuds Services and Navigating UBC

  • UBC Ombuds Office
    • The Office of the Ombudsperson for Students works with UBC community members to ensure students are treated fairly and can learn, work and live in a fair, equitable and respectful environment. Reporting to the President, the office is an independent, impartial and confidential resource for students at UBC, jointly funded by the AMS, GSS and UBC.
  • AMS Ombuds Office
    • An Ombudsperson acts impartially, is independent of every administrative body, and provides confidential service. If you’re not sure how to approach a problem you’re having with the AMS, the AMS Ombudsperson can help you.
  • AMS Advocacy
    • The Advocacy Office was established in 1999 to help students facing the bureaucratic challenges and disciplinary committees of UBC.
  • GSS Advocacy
    • The Advocates at the GSS are graduate students who provide confidential assistance to any graduate student experiencing difficulties with their supervisors, advisors, program, faculty or the University. They ensure your concerns are heard and that you are treated fairly. The office also provides students with information about their rights and responsibilities, and works with students to help resolve disputes.
    • GSS Emergency Fund: Concerns about finances and financial need are main causes of stress for graduate students at UBC. The GSS Emergency Fund is in place to ensure that students who are near finishing are able to complete their studies. Applications for this fund are confidential and mediated through the GSS Advocacy Coordinators.
  • Graduate Pathways to Success
    • Their offerings cover a wide range of personal and professional development topics to support you throughout your time in graduate school and to allow you to develop some of the skills and competencies needed to thrive as professionals and to make meaningful contributions to society.

Pedagogy and Teaching